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About the Role
On-site - Pasig 3-5 Yrs Exp Bachelor Full-time
Job Description
Job Overview
We are looking for an experienced Incident Management Support professional to assist in monitoring, managing, and resolving network incidents within a telecommunications environment.
Qualifications
- At least 3 years of experience in Incident Management within the telecommunications industry
- Strong understanding of telecom networks (Transmission, Transport, Wireless, and IP systems)
- Experience using Network Monitoring Tools such as: SolarWinds, Nagios, Zabbix, Netcool, PRTG.
- Experience using ticketing or case management systems
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, Visio) and Microsoft Teams
- Strong communication and interpersonal skills
- Able to work under pressure and manage multiple incidents
- Willing to work rotational shifts (in...
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