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About the Role
QAD, Inc. seeks a Technical Support Engineer in Mexico City to diagnose and resolve technical issues related to QAD products. You will handle complex cases, manage support requests, and ensure high-quality support while adhering to SLAs.
The ideal candidate holds a Bachelor’s Degree and has 3+ years in enterprise product support. Knowledge in SQL and Progress DBA tasks is crucial. Join us in empowering clients and driving success through innovative solutions.
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