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Processing changes to insurance policies and endorsements according to policy and procedure
Manage incoming call queues and maintain low wait times
Answer customer inquiries, striving for one touch resolution for the customers
Optimize sales opportunities in each call, while prioritizing ...
About the Role
Proudly Canadian. Driven by Purpose. Rooted in Care.
Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada
Digital Service Insurance Broker - Remote
Our Insurance Advisors are responsible for servicing a large personal lines book of business. This is a remote, work from home position that prioritizes retention and excellent customer service.
Here is what a typical day looks like
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