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About the Role
About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.
The Operations TeamGreat ideas arent enough. To build a truly global business we need great experiences. Join our operations team and help build operate and scale our customer financial and administrative operations across the Middle East and beyond. Yalla! lets do this
As a Tapster you will:- Attend technical inquiries from customers on Live Chat Email & Telephone
- Troubleshoot technical issues via online meeting
- Analyse requirements of merchants and coordinate with their development team for product integration
- Build enhance and maintain on a progressive basis all technical documentation
- Provide gateway and feature functionality training as required to merchants and partners
- Provide techni...
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