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About the Role
Job Details
Job Req Number:
Time Type: Full Time
Key Tasks & Deliverables
- Check the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI.
- Follow the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers.
- Report irregularities as per SOP.
- Send email communication to responsible party for any missing documents for Customs clearance. Perform proper escalation when necessary.
- Attend to customer Pre-lodge/customs activities and queries.
- Send jobs into pre-lodge/customs.
- Active participation in project for process improvements.
- Individual performance to meet/exceed expectations as defined in the SLA.
- Work under the direction of Team Leader/s.
- Adapt to DSV MNL ISSC culture and perform in line ...
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