Customer Support & Operations Associate

About The Company

We are hiring on behalf of a fast-growing EdTech and training organization focused on helping students and job seekers build careers in Data and AI through practical learning programs, internships, and career support services.

Work Type: Full-Time / Hybrid

Job Overview

We are looking for an Operations Representative to support daily operations, student coordination, and lead management activities. The role involves handling inbound inquiries, managing CRM records, supporting students through onboarding and program milestones, and ensuring smooth coordination across internal teams. The ideal candidate should be highly organized, proactive, customer‑focused, and comfortable handling multiple operational workflows in a fast‑paced environment.

Key Responsibilities

• Manage day-to-day operational activities including inboxes, calls, reporting, and data tracking
• Handle inbound calls, WhatsApp messages...