Customer Service Representative

Job Description
In this role, the Customer Service Representative serves as a primary point of contact for customers, supporting the daily flow of documentation, transactions, and service-related inquiries. The individual will collaborate closely with internal teams to ensure records are maintained accurately, customer needs are addressed in a timely manner, and sales-adjacent processes run efficiently. Given the high-volume nature of this environment — averaging approximately 138–145 calls per day across the team — strong communication skills and a positive, team-first attitude are essential. A genuine commitment to workplace safety, attention to detail, and the ability to thrive in a dynamic, fast-moving setting will be critical to success in this role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyon...