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Customer Service Officer

📍 Location
Bendigo
⏰ Job Type
Ongoing - full time
📅 Posted
June 08, 2026

About the Role

About us
The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.
About the role
As a Customer Service Officer, you'll support employers and workers by providing clear, consistent information about the Portable Long Service Benefits Scheme and helping maintain an accurate register. Your role involves handling phone and email enquiries, completing administrative tasks, and contributing to projects and op...

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