Customer Service Executive

OMRON Corporation

OMRON is committed to creating new social values and has a strong presence in the APAC region focusing on Industrial Automation, Healthcare, and Device & Module Solutions.

Job Responsibilities

• Input, verify and confirm customer orders and forecast.
• Handle customers' enquiries and process orders and monitor delivery status to ensure resolution to customer satisfaction.
• Liaise with factories to ensure that our requests for supplies are met.
• Liaise and coordinate shipping efforts between customers, Omron NSC, factories, warehouse and third party suppliers.
• Provide daily administration support duties including updating of reports, documents, controls and filing.
• Ensure timely reporting and monitoring of inventory and backlog status.
• Monitor customer's billing and conduct frequent credit checks to ensure that credit facilities granted to customers are in line with company po...