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About the Role
About the Role
We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area.
Full‑time role with immediate starts available.
Outstanding facilities and office conditions, staff fun days, free parking.
Key Responsibilities
- Receive and handle a high volume of inbound customer calls, including order placement, stock availability, delivery updates, complaint handling and more.
- Update the in‑house CRM system.
- Work from and consolidate Microsoft Excel spreadsheets.
- Maintain a high level of service at all times, in a bright & bubbly fashion.
Qualifications
Ideally 6 months experience in a service advisor role.
Working Hours
7.5‑hour days between 7:00 am and 6:00 pm, Monday to Friday.
Compensation
Pay: £12.74 per hour, rising to £12.87 plus additional benefits after 12 weeks.
Benefits...
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