Customer Retention Agent

Location: Reigate Salary: £28,500 - £31,000 The Customer Retention Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries. Handle cus... WKCL1_UKTJ