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Customer Experience Associate at TD Canada Trust

📍 Location
hamilton
⏰ Job Type
Full-time
📅 Posted
June 09, 2026

About the Role

Become a Customer Experience Associate with TD Canada Trust in Hamilton, Ontario. This role involves processing transactions while exemplifying exceptional customer service and understanding client needs.
In this 15-hour per week role, you will leverage your organizational and communication skills to recommend banking solutions and resolve customer concerns effectively. Your accuracy in handling deposits, withdrawals, and bill payments will directly impact customer satisfaction and promote a positive banking experience.
Key Responsibilities:
• Process deposits, withdrawals, and bill payments accurately
• Understand customer needs to recommend banking solutions
• Respond to and resolve customer concerns with professionalism
• Achieve business objectives by promoting banking solutions
• Contribute to a diverse and equitable team environment
Requirements:
• High School diploma and/or 1+ years of experience
• Strong MS Office skills and internet proficiency

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