Customer Care Representative

On-site - Tarlac 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service by responding to inquiries and resolving issues.
• Manage customer accounts and maintain accurate records.
• Collaborate with team members to improve service delivery processes.
• Follow up on customer feedback and provide solutions to enhance satisfaction.
• Handle customer complaints and elevate issues when necessary.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 3–5 years of experience in customer service.
• Skills and Competencies: Strong communication and interperson...