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Provide customer service to the clients of the Bank by actively volunteering assistance
Manage lobby traffic in the branch and directing / educating clients to use alternative electronic channels (i.e. the branch's digital machines)
Approve and override transactions
Ensure compliance to the Bank's Policies, procedures and Requirements Graduate of any four-year or five-year course / bachelor's degree Holder
With at least three years branch banking experience as an officer (two years of which in Marketing (low counter) and/or Sales of bank products)
Proficiency in computer and business applications
Has effective oral and written c...
About the Role
The Branch Client Relations Officer is responsible for the daily lobby management operations and provides assistance to the Branch Head in marketing the Bank’s and affiliates’ products and services.
Duties and Responsibilities:
Qualifications:
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