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Operate a six (6) line switchboard console. Provide general information pertaining to CN Tower and surrounding area. Upsell Tower attractions and restaurant facilities. Direct inquires to appropriate department, where necessary. Identify all incoming guests, granting access to authorized or expected individuals only. Maintain security protocols as applies to guests. Respond to inquiries b...
About the Role
Short Summary
Operate the main switchboard, responding to all incoming inquiries about the CN Tower, including upselling the CN Tower to guests and referring callers to other employees where necessary.
Prepares and receives all outgoing and incoming mail for company including courier shipments.
Maintain Security protocols with respect to visitors, mailings, packages and emergency response.
Provides office services support and supplies acquisition and distribution.
Job Description
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