Bilingual Customer Service Representative

Job Description
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
Day-to-Day:
* Assist customers and business partners via telephone and email
* Handle customer complaints in a calm, professional manner
* Diagnose, assess, and resolve problems or issues
* Monitor progress of delivery routes
* Process changes or cancellations to delivery orders
This position offers $16-17/hr. with the possibility for overtime and will be determined by the hiring manager during the interview process.
Shift: Tuesday - Saturday 11-8 PM (Sunday & Monday off)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employe...