Bilingual Client Support Specialist (advanced english) - Cali

Interview in English

• Location: Cali, Colombia


• Full-Time


• Salary: $3,080,000 COP (Gross Monthly)


• Permanent Contract
  
  

Responsibilities:

- Assist customers via chat in English, addressing concerns and questions about the payment app.
- Guide users through technical and financial issue resolution.
- Maintain a professional and friendly approach in all interactions.
- Manage multiple chat conversations simultaneously while ensuring high service quality.
- Document and follow established procedures for efficient problem resolution.

Requirements:

-English Level: B2 (Clear and effective communication)
-Residence in Ca...