About the Role
Workster is partnering with a leading customer experience provider to hire Customer Support Specialists for an international banking services project in Lisbon, Portugal.
If you enjoy helping customers, solving problems, and working in a fast-paced financial environment, this role offers a strong opportunity to build your career in the banking and customer service sector.
Your Responsibilities
As a Customer Support Specialist, you will:
Assist customers with banking-related inquiries, account matters, and service requests
Deliver professional, customer-focused support via phone, email, and chat
Process banking operations while following strict compliance and security procedures
Ensure a high level of customer satisfaction and trust
Resolve customer issues efficiently and accurately
Work collaboratively with internal teams to improve the overall customer experience
Your Profile
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