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About the Role
Description
Service & Automation Engineer
This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.
You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.
Key Responsibilities
Customer Support & Service
+ Serve as a primary technical contact for customer inquiries and service requests.
+ Provide remote tro...
Service & Automation Engineer
This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.
You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.
Key Responsibilities
Customer Support & Service
+ Serve as a primary technical contact for customer inquiries and service requests.
+ Provide remote tro...
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