Associate VP - Operations

CSM Technologies is hiring qualified candidates who can provide end-to-end P&L ownership for delivery accounts, including revenue growth, cost optimization, and margin improvement. S/He must have relevant experience in operations, delivery, or business management within IT / IT services organizations.

Experience: 15 to 18 years

Qualification: BE / B.Tech / MCA

Job Location: Delhi/Patna

Job Profile

1. Manage end to end operations for assigned accounts or portfolios, ensuring smooth delivery and execution.
2. Own account-level P&L, including cost control, margin adherence, and revenue realization.
3. Oversee contract execution and compliance, ensuring commercial terms and SLAs are met.
4. Handle client escalations and service issues, working closely with delivery and support teams for resolution.
5. Track project m...