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Application Support Analyst — First‑Line Incident Resolver
APAR TECHNOLOGIES PTE. LTD. • singapore, Singapore
About the Role
APAR TECHNOLOGIES PTE. LTD. is hiring for a role focused on application support in Singapore. The successful candidate will act as the first line of support for incidents, logging and tracking them per ITIL processes.
Responsibilities include monitoring application health, performing initial triages using SQL, and ensuring effective communication with end users. Familiarity with tools like ServiceNow, Datadog, and CloudWatch is essential for success in this position.
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