Airline Customer Support Specialist

Elevate your career as an Airline Customer Support Specialist, providing exceptional service onsite at our airline partner's office. This full-time role requires a flexible schedule, including weekends and holidays.
In this position, you will act as the point of contact for the airline partner, processing hotel and ground transportation reservations while fostering strong relationships. Your keen focus on customer needs and professional service will drive client satisfaction and support our operations effectively.
Key Responsibilities:
• Serve as liaison with the airline partner
• Process client requests through API Operations system
• Follow up on all requests and client transactions
• Negotiate with vendors for favorable client outcomes
• Resolve client disagreements professionally
Requirements:
• Strong interpersonal skills
• Experience with airline/hotel systems preferred
• Detail-oriented with excellent organizational skills
• Flexible schedule ...