About the Role
You'll work directly with owners of some of Melbourne's best custom homes, becoming the go-to person once construction is complete. These clients are busy, expect a premium level of service and want someone they trust to take care of everything after handover.
You'll likely manage around 5-10 private clients at any one time, overseeing the ongoing maintenance, servicing and presentation of their homes while building long-term relationships with each owner.
That could mean coordinating maintenance works, organising servicing, managing defects, arranging upgrades or overseeing construction projects up to $1m around the property. One day might involve expanding a deck, the next reviewing pool issues, coordinating smart home systems or ensuring backup generators are serviced and ready when needed.
There's also a commercial side to the role, so you'll need to be comfortable managing a P&L, pricing and quoting works, estimating project costs and identifying opp...
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