After Sales Customer Service Representative

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

• Provide exceptional after-sales support to customers through various channels.
• Assist customers with product inquiries, concerns, and service requests.
• Manage customer scheduling and ensure timely follow-up on service issues.
• Analyze customer problems and provide effective solutions promptly.
• Maintain accurate records of customer interactions and feedback.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 1-3 years in international voice account in bpo sector
• Skills and Compet...