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About the Role
Job Responsibilities
- Process all orders with accuracy and timeliness - Sales Order, Proforma Invoice, Job Order, Stock Transfer, Delivery Order, and Invoices.
- Coordinate, prepare and process sales order activities and delivery schedule, ensuring all sales orders are tracked and followed up on in a timely manner.
- Liaise with other departments (workshop / logistic), arrange deliveries in a timely manner by ensuring customer expectations are met.
- Provide exceptional after-sales support, addressing customer inquiries and resolving issues promptly and professionally.
- Coordinate various projects to ensure seamless execution and timely completion.
- Supervise project procurement process inform clients on unforeseen delays or problems
- Respond to customer inquiries via phone and email in a professional and courteous manner.
- Assist sales executives with tender and proposals material.
- Serve as a ke...
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